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Sunday, October 19, 2014

Considering Becoming a Doula? Informed Decision Making - Not Just for Expecting Parents

If you are thinking about becoming a doula, there are lots of options and you deserve to be informed as possible just as I encourage informed decision making for expecting families. I am going to answer for the Birth Boot Camp DOULA program but I encourage you to ask other organizations similar questions so that you can find the program that  offers the best fit for you as you consider becoming a doula.

Can I conveniently find everything about your program on your website?
Yes, of course.  We want you to see how great our program is and we want to make sure that you agree with our scope of practice and professional standards.  Check it out: 

How many hours of my training will be spent in person with an instructor?
Our doulas receive about 30 hours of hands on training with experts who will help you have a successful doula business.  The training is so fun though, that it will feel like it flies by!

What do you cover beyond basic doula skills?
Birth Boot Camp DOULA is unique in many ways, one of them is that our training is actually 3 trainings.  When a doula trains with Birth Boot Camp DOULA, she gets a full lactation course taught by an IBCLC, a full doula class taught by experienced doulas, and a marketing class led by a marketing expert who specializes in promoting birth businesses. 

Does your certification include lactation training?
Yes, it does.  We have an IBCLC come to training who does a complete Lactation Intensive for Professionals. Our doulas are very well prepared and confident to help couples with the initiation of breastfeeding and beyond.

Does your certification include marketing and business skills?
Yes, in fact, this is a large focus of the training.  We prepare our doulas to be wonderful doulas and successful business owners.  We even include a client contracts as part of the training so you can walk out of the training and sign up a client immediately and every doula leaves the training with a professional headshot.

What on-going support do you offer those that train with you?
We offer several things.  One is a formal mentor program, another is that all doulas have access to our marketing coordinator anytime they want to ask questions about how to build their business. Finally, we offer the support of the Birth Boot Camp community.  This includes doulas and childbirth instructors that recommend and refer to each other, that support each other and you will have access to promotional pieces like banners, pamphlets, stock photos and so much more.  Last but certainly not least, you will have access to Supporting Arms.

What is Supporting Arms?
Supporting Arms is a 28 page professionally designed and published booklet that our doulas may give to their clients.  (I suggest our doulas take it to interviews because it will help them get hired on the spot!) It has all the materials needed for two prenatals and a postpartum.  It is not childbirth education but rather a guide for building the relational support that defines doula care.  It covers topics including talking effectively  to their care provider, relaxation and post partum mental health assessments and a lot more.

What is the total cost to be certified?  Are there other fees besides training (ie a membership or packet fee) 
Please refer to the website for the most up to date price, but the cost of everything is included except for the cost of books, study materials and travel costs.  No hidden fees or membership costs. 

If I need to get in touch with someone about my concerns or questions, is there a number or name of someone at the corporate office I can contact?  Is your customer service prompt?

Once again, yes!  I am happy to have you contact me at any time about the program, however there is a very nice lady named Nancy who is at the corporate office that will answer all your questions and help you with the process of registering.  She is also the one to contact at any time after certification about anything (except marketing of course, because once you are certified you can contact our marketing consultant at any time on your own).  Your calls and emails are returned quickly and we love talking to you! Nancy’s contact info can be found on the website.

How does your organization see itself advocating for the doula profession as whole?
This question is a little different but I feel it is important.  Birth Boot Camp is an advocate for our doulas.  We believe doulas are professionals who provide a valuable service to expecting families.  We feel the professionalism of the doula career is represented best when doulas are well trained and have a well-defined scope of practice to operate under.  We also believe that each doula should be equipped to build a sustainable practice based on her goals and needs and that we come along side and help her meet those goals.  When a new doula builds a sustainable practice that can last for the course of a long career, the doula wins, expecting families win and maternity care is improved.

Where will my training be and who will do the training? Does everyone that your organization certifies through receive the same training or does it vary but location and trainer?
Currently all training takes place in the DFW area at a hotel convenient to DFW airport.   Instead of typing out all the reasons we do it this way, here is a great blog post explaining it well. As we grow, this may change, so let us know what you think!  In the meantime this seems to be the best way to get all our experts in front of our doulas while keeping costs down.

Maria Pokluda (me) and Amanda Devereux have written the Birth Boot Camp DOULA program and lead the doula training.  By having the developers of the program teach all of our doulas, we can be sure that every person who comes through training receives the same info and expertise.  We believe there are lots of trainings that can teach a new doula to do a great hip squeeze (and we certainly do that too!) but maybe not how to be a successful doula with a sustainable practice.   Each thing in the program is very specifically in the course and as our program is unique in its approach.  Having Maria and Amanda teach all training helps to insure that Birth Boot Camp DOULAs are the best trained doulas out there!

I hope that is helpful, as always, contact me with questions or if you want to chat about anything related to doulas!  I also admin a Facebook group about doulas for new and experienced doulas and  I would love to have you join the group.

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